"I felt secure knowing that I could reach my Transition Coach when I needed help."
~ patient testimonial

The Program

During a 4-week program, patients with complex care needs receive specific tools, are supported by a Transition CoachTM, and learn self-management skills to ensure their needs are met during the transition from hospital to home.

Value Proposition

  • Reducing rehospitalization helps contain costs for complex patients and improves hospital bed capacity for patients admitted with more favorable DRGs.
  • The program is self-sustaining.
  • The program is consistent with both Medicare Advantage and Medicare fee-for-service financial incentives.
  • The program promotes better performance on new JCAHO initiatives aimed at post-hospital care.

Key Findings

Patients who received this program were:

  • Significantly less likely to be readmitted.
  • More likely to achieve self-identified personal goals around symptom management and functional recovery.

Findings were sustained for as long as six months after the program ended.

How Can I Learn More?

  • The Care Transitions ProgramSM team has helped leading health care delivery systems adapt the program to their unique environments.
  • Support is available for program adoption. A training manual and DVD are available on this site to prospective health systems at no charge.